Verizon Business
Hang-up calls and telemarketer tried to change my business phone plan

I've been getting plenty of hang-up calls from number 954-623-1630. Today I happened to pick up the phone and the person on the other end confirmed that she had reached "XYZ Company" (my business). I said "yes." She said that she was calling from Verizon Business and wanted to let me know that they had analyzed by telephone calling patterns. As a result of their "analysis" they were changing my plan to something called Verizon Freedom for Business, which included unlimited local and long distance.

I said "You're doing???" at which point the rep corrected herself and said "Oh, well we're offering this to you." I said "I'm not changing anything and don't call here again." I was so incensed I called the Verizon Business Office to see if indeed these scoundrels were authorized by VZ to contact me. I described the incident to the VZ person and he started into a script about the benefits of Verizon Freedom for Business.

I stopped him and said "Listen, I'm not calling to change anything. I was to know if this call was something authorized by Verizon, in which case I want the calls STOPPED." I mentioned to the rep that I had the number from Caller ID. He asked for it and put me on hold. After about a minute, I was cut-off. Since the "true" Verizon person clearly had my phone number he certainly could have called me back if he chose to. Instead, I'll just have to assume that Verizon employs these slick and dishonest telemarketing firms to trick customers into signing up for additional services.

I had been considering dropping my cable internet provider in favor or the new FIOS service from Verizon. Now I had to think twice about whether I want to hand over more of my money to a company that would be so down and dirty.

Company: Verizon Business
Country: USA
State: New Jersey
Phone: 9546231630
Site: verizon.com

  <     >