Vae Tec Telecom
Ripoff

I use to have an account with VarTech Telecom, Inc. (no longer). I pay my bills on line through my Credit Union.

Back on January 4 I accidentally paid a phone bill to VarTech Telecom that should have gone to my local phone company (—). As soon as I realized my error I called VarTech that was on January 9.

I was told to fax a request for a refund to the company and someone would contact me within a few days which I did on January 17. No response.

I called again on January 24 and was told they were checking into the matter and would call me within a couple of days. (No call).

Called again on February 1 and was told it would take a couple of billing cycles before I would get the refund.

Called again on 4/3/06 and 4/18/06 and again was told someone was looking into the matter and that they would be in contact with me within a couple of days. Still no one has called me back.

Called again 5/22 and was told again they would look into the matter. The refund is for $51.75.

They just keep putting me off and won't let me talk to a supervisor.

Holly
Hollywood, Florida
U.S.A.

Company: Vae Tec Telecom
Country: USA
State: Missouri
City: Kansas City
Phone: 8009245596
Site: var tec telecom.com

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