Wal Mart
Xbox 360 Sold as New Had Broken Seal and Missing Headset

Shops, Products, Services

Wal Mart sold an Xbox 360 which costs $400 to me and when I got it home I found the seal on the video game system had been broken already, the console has something rattling in it when I lifted it from the box and it did not have all the parts that were supposed to be included, specifically the headset. First of all they sold the game system as new which it obviously was not. Secondly, it didn't have all the parts in it. Lastly when I tried to return the system I had just bought 20 minutes ago I couldn't because the returns desk was closed for the night.

So you can sell used garbage to people when they pay for brand new stuff but they can't return it? That makes no sense. Basically Wal Marts policy is we can charge whatever we want and don't have to actually give you what you pay for and you can't return it on the same day of purchase.

Wal Mart should have done something right then and there. I had just bought it!!! Now I have to go back again tomorrow to return it. They only had one more in stock but I will be checking that thing in the store to be sure I won't be ripped off again.


Company: Wal Mart
Country: USA
State: Illinois
City: O'Fallon
Address: 1530 West Highway 50
Phone: 6186329066
  <     >  

RELATED COMPLAINTS

Wal-Mart
Used PlayStation 3 Sold as New and Store Refused to Investigate

Wal-Mart
Two-Year-Old Video Game Sold at Price of New Games

Target
Video games return complaint - Returns

Wal-Mart
Return Of Scratched PlayStation 3 Refused, Accused Of Switching

Game Crazy
Employees out of control lying and stealing

Wal Mart
Store Refused Return of Massager, Claimed Item Was Never Sold There

K-mart
Rude Employee/Manager refused to exchange video game

Gamestop
Return Policy

Wal-mart Supercenter
Ilo TV Failed After Ten Months, Walmart and Ilo Refuse Fix

Player's Choice Video Games - David Pugh
Sells used as new video game systems