Verizon Wireless
Dropped calls and no release from contract while tower is blocked
- 04-18-2006
- 6
Verizon Wireless claims to have the best network, yet my family (3 phones) constantly suffers from bad connections and dropped calls. After three complaints, Verizon looked into the problem and stated that their system is overloaded and they need to put up another tower. They say the problem is that our local government will not allow the tower to be put up. Verizon's suggestion is that we press our local government to allow the tower. In the meantime, Verizon refuses to allow us to cancel our contract without penalty, because they know a tower will be erected sometime in the future, although they can't say when. The bottom line is they are forcing us to pay for service we aren't receiving, or pay an early termination fee of $175.00 per line.
Company: Verizon Wireless
Country: USA
State: Washington
City: Bellevue
Address: PO Box 96082