Verizon Wireless
Refused to replace broken phone, billed extra months, credit destroyed
- 03-22-2006
- 13
Do not use Verizon - they are thieves. My flip phone broke when I dropped it - they refused to replace it, or substitute a refurbished phone. Then they refused to stop my plan without the $175 "early termination" ripoff.
Then they billed my plan for 3 to 4 extra months, then they sent this to a credit collector, I complained to them plus the FTC, then they put this on my credit report and destroyed my credit.
Do not use Verizon! Write to FTC to get them to drop the "early termination" fees - these are consumer theft. No reputable company needs them!
Company: Verizon Wireless
Country: USA
Site: verizon.com