Cingular - AT&T Wireless
Forced Into New Two-Year Contract After Phone Broke

Shops, Products, Services

I signed a two year contract with AT&T wireless in August. Cingular wireless had purchased ATT and stopped offering all of the old plans. When my phone broke they would not sell me a new one, but told me the only thing I could do was break the contract for $175 and damage my credit rating or "upgrade" to one of their rate plans. My phone also had a free email account which was cut off when cingular took over. Since I have great credit and don't want to damage that, I was forced to switch over and lose 30% of my minutes for the same price. I was also forced to sign a new two year contract with cingular. This is a major ripoff! They won't honor their own contracts! Don't trust cingular!!!


Company: Cingular - AT&T Wireless
Country: USA
State: Missouri
City: Springfield
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

Cingular Wireless
Refused To Sell New Phone Without Signing Another Two-Year Contract

AT&T - Cingular
Wireless Contract Without Signature, Cannot Get A Copy

Cingular Wireless
Former AT&T customers must sign new contract and pay activation fee

AT&T / Cingular Wireless
Forced to migrate to costlier Cingular plan after merger

Cingular Wireless, AT&T Wireless
Forced to sign Cingular contract and pay fees after merger

Cingular Wireless
Rollover Minutes Lost After Move and Card Charged After Termination

Cingular Wireless
Signed one-year contract but company claims two-year contract

Cingular Wireless
Trying to Railroad Former AT&T Customers into Contract Extensions

Cingular
Contract End Date Disputed, Dead Phone, Told to Upgrade or Pay

Cingular Wireless
Forced to Buy New Phones, Contract Penalty Dispute, Promised Plan Not Given

SUBMIT A COMPLAINT