Epic Relocations - Steve Harold - Tierra Smalling
Kept my deposit, doesn't return calls, makes false promises, ripoff

Shops, Products, Services

I used Epic Relocations for my move a couple of weeks ago. I sent them a $65 money order for a deposit (because I was NOT going to give them my credit card info, thank God I didn't!)

I received an email from Tierra Smalling only AFTER I emailed her first asking if they received the deposit, which she said that she did receive it and the accounting department had it on record in their system as a credit to my moving account.

On the day of the move, the movers did a good job, but when it came time for me to pay, they claimed to have "no record of my deposit" and I was forced to pay $65 extra. I paid in cash, and I was advised by the head mover at the scene to call the office for a refund.

Since 2/27/06, I have called so many times I cannot even count anymore. I have talked to Steve Harold, Tierra Smalling, some guys named Charles who says he's a "consultant" and apparently they are supposed to be under new ownership (the old owner's name is Gabe, the new owner is Victor"

I have been given the excuses of the "transition" and "getting rid of bad apples" and "trying to get your money from the old owner" and all other manner of lies, but I still do not have my money from them.

Today Steve Harold told me that the new owner would take care of it and to call back at 2pm... I called back literally TWENTY TIMES in one hour and no answer. I refuse to put up with this any longer, and plan to go not only to court, but to also go to the media.

This is terrible that they think they are going to take advantage of me in this manner, but I refuse to give up. It might be a small amount of money, but it's the principle. I am just thankful I was smart enough not to give them my bank account info or else who knows what other manner of fraud would've been committed.


Company: Epic Relocations - Steve Harold - Tierra Smalling
Country: USA
State: Maryland
City: Elkridge
Address: 7381 Washington Blvd
Phone: 4107960422
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

Platinum Advantage
Promised me a credit card of 2500 with a upfront deposit of 200 and would give that back in coupons off my first purchase of 200

Ocean Moving and Storage
This company kept my deposit after I wanted to cancel my schedule move because their phone was disconnected. I even enter my cancellation request within the necessary 72 hrs, pembroke

One Way Moving Co
The company took the deposit money and lied that they'll return it. Now it's been almost a year and still no sign of that deposit money

T-Mobile
Refuses To Refund Deposit Despite Customer Owning No Money, will not refund $75.00 deposit paid at onset of agreement. Said they don't care what the contract said, they were not going to give me my money back. Ripoff

Atlas Moving Associates
Took $1369 deposit for move that was not done. Haulers asking for more money, never sent new movers. Ripoff!

American World Van Lines, Top Relocations
Ripoff, took deposit, not dependable, said they would return yet to receive, never answer phone calls or emails can you say Lawsuit Richardson, Texas

Kat Mar Kars - owner Bill Martino
Ripoff trying to rob me of my deposit

A1 Absolute Movers
A1 Absolute Movers, Inc. Lies, cheats, steels, takes advantage of, crook, tax evasion

Epic Relocations
Moving ripoff liars scam false representation

Simply Moving, Tom McJilton
Where is my money Tom McJilton

SUBMIT A COMPLAINT