True.com
TRUE ripoff dishonest fraudulent billing, failure to credit erroneous charges

Shops, Products, Services

After cancelling my automatically renewing subscription in August I was billed twice for the full membership fee (once in September, once in October).

After contacting their customer service center in October, I was informed that they would credit my credit card with the 2 charges. They credited only one.

I had to call back a second time in November to ask them to refund the second charge. A represetative said she found the refunds, but that there was some problem with the billing department and that she would send them a reminder for the second credit.


Company: True.com
Country: USA
State: Texas
City: Irving
Address: 5215 N, O'Connor, Suite 1600
Phone: 8665838783
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