Best Buy
Store bucks refused at checkout for game purchase over daily limit

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Hello.

Today I took a trip across town to my local BestBuy. I have 60$ in Best Buy Bucks i wanted a game, the Tony Hawk skater game. Once I get up to the cash register to proceed with Checkout the cashier states he can not cash everyone in on my total for my purchase!

I told him the rules do not state this i have them printed up right here. Well he refused to read it and called for a floor manager, she comes over and states the same thing! I showed her what i printed off there website. She says ohh that's wrong you can only use 3 dollars a day on GAMES and music and DVD"S. Well the rules states you can use them on more than 3 titles the same.

Well she gets mad and says I'll go get the {OTHER RULES} I said what other rules? She says ohh the rules you printed off the website is wrong and incorrect! I said well if that's the case I guess bestbuy is committing false advertisement? She says no they have not been updated on bestbuy.com i said oh. Well if that was the case how come the rules have not been updated from day one of Monopoly? At McDonald's?

She says i am not going stand her and argue with you there is the door if you do not like it, i said fine left the game and walked out.

Last year i used 50$ bestbuy bucks to buy a game and they took them with no problems at all.

Why does McDonald's offer these PIECE of crap bestbuy bucks if you can not use them how you like? Only 3$ bucks a day (WOW) WHAT kind of savings is that?


Company: Best Buy
Country: USA
State: Oklahoma
City: Oklahoma City
Address: 7202 S I 35 Service Rd
Phone: 4056348499
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