Home Depot Installers
Door Installers Broke Chandelier and Left Job Unfinished

I had new doors installed on my home. The installers from Keil (Kiel) Construction were very careless and unprofessional. They did not even complete the job. They did not even caulk the balcony door, and they never inspected the door for damages. The door had a crack in it.

I will never go this route again because Home Depot requires the job to be paid for up front, so there is no recourse when the installers do not finish the job or they break your personal property.

It has been approximately 2 months of trying to get the installers to replace my broken chandelier that they broke when entering my home. Also, one of the installers complained about his job, like he did not even want to be there. They were late coming, too.

I am still trying to seek restitution for the chandelier they broke and the unfinished job. It has been over a month now for them to repair the damage and replace my fixture.

Colleen Wallace is trying to be very helpful to us on getting this matter resolved. She keeps calling the company, but I am still having no luck at all getting the job completed.

This third party is terrible. Also, making you pay for services up front is just wrong. I could see paying for the doors (merchandise) up front, but not the whole job. Now I am having problems, and I bet they will still use that useless crew too, no matter how many complaints come in.

Also, I tried looking up information on Keil (Kiel) Construction and could not find any info on their location. I was told they are from Milford, CT. I searched and could not find them. Maybe they should be called Fly By Night Construction.

Company: Home Depot Installers
Country: USA
State: Connecticut
City: Derby
Address: 133 Main Street
Phone: 2037341371

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