Cingular Wireless
Charged for incoming voicemails, extra contracts on family plan lines

I got my bill from Cingular and wondered why it was so high. I thought I stayed closed to my minutes every month. Because of my job self-employed, I use my cell phone a lot.

I found out that Cingular was charging me for SOMEONE ELSE leaving me a voicemessage on my phone. So I'm charged for checking my minutes and someone leaving me a message. I should not have to pay for someone else leaving me a message. I called and complained about that. Got no relief because I'm stuck in this contract.

Next rip-off from Cingular. I up my minutes and got a family talk share plan, hey this will help me out. They told me that they would be under my plan I verbally spoke to someone about this. Got my sister a phone also, went to activate her phone through automation instead of talking to a rep.

That's when I found out that the second phone and my sister's phone only share my minutes they had separate contracts with my name on them for an additional 2 years each. I was outraged I call and complained and even tried to contact the FCC about this. But to no avail.

Next my phone was scheduled for a free upgrade, but I wasn't ready yet my phone fell into some and had to get a replacement. The rep specifically stated that I had to get the exact phone I said no problem I just needed the phone. I went online later and my free upgrade was gone. Call them about it and the rep gave me a bunch of lies. I was pissed and hung up.

I am contacting the FCC. Whoever reads this please join me in contacting the FCC for unfair billing practices. I class action lawsuit will wake them up. Or shake them up.

Company: Cingular Wireless
Country: USA
Site: cingular.com

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