Blockbuster
Customer Service

Blockbuster refuses to answer any of my concerns. I have called and they blame me for their lack of notification, and I email them, and they refuse to answer my emails. I have cut and paste below the email exchanges I have been sending to blockbuster, with no answer. If you start at the bottom and look at the dates, you will see that they refuse to answer their customers concerns. I deleted my personal information and marked where I deleted it.

Date: Tue, 7 Jun 05:48: 43 -0700 (PDT)
From: "DELETED" View Contact Details
Subject: Fwd: RE: Incident - Billing (050518-002866) [#328451]
To: customer. Service@blockbuster.com

I guess it is quite obvious that your company does not care about their customers. This is now my fourth email to you. I have only received one reply stating that you have received my email. Not one representative from your company has tried to contact me about the problem. This is the worst customer service I have ever had, as it has been zero customer service. I may post all of these email exchanges on usacomplaints.com. I will also let as many people as possible know about the type of services that you give your customers. You have got to be the worst company that I have ever dealt with. Good riddance.

Deleted

Company: Blockbuster
Country: USA
State: Ohio
City: Cincinnati
Address: Kenard Avenue

  <     >