Express Telephone
Major Ripoff with service
- 05-14-2005
- 1
This company is BAD... STAY AWAY.
They said my service would be on in two hours
they turned it on in FOUR DAYS!
They lied to me about the services I would receive. Said I would get an extended calling area for $10 more a month to call Dallas for no additioanl charge.
When my phone was turned on I could not call Dallas without paying a local toll charge.
They said I would be charged $39.99 plus tax.
My monthly bill was $87 (FOR LOCAL PHONE SERVICE WITH NO LONG DISTANCE and only 3 calling features)
I cancelled my service after three weeks and they sent me ANOTHER bill for $107. All of this after I paid $49 for activation. What a waste of money.
I wrote BBB and come to find out they had 2600 complaints filed against them and replied to NONE of the complaints.
They would not give me my money back.
They keep you on hold forever with customer service. Until you eventually hang up.
Buyer beware
Company: Express Telephone
Country: USA
State: Texas
City: Haltom
Site: expresstelephone.com