Cingular Wireless
Charged for wrong plan, then calls instead of bills and reconnection fee

I got a Cingular cell phone around X-mas time My contract was for 450 rollover minutes for the price of $39.99 a month. My first bill stated $107.99, that included activation fees & who knows what else. I called Cingular to find out why the bill was so high. They explained the bill to me. I come to find out that they were charging me 600 rollover minutes for $59.99 a month. I told them that that wasn't the contract I agree to. I showed proof they didn't care, I had to pay the $107.99. The following month I received the correct bill. Then I never received another bill, they call when bill was due and say I had to pay over the phone or the phone will get disconnected. For next two months I wouldn't get a bill, just a call. Today 4/20/05 I received a call I explained, I never get a bill they said pay it over the phone I asked how much they said $102.99, Why so much I asked they replied that the phone had been disconnected in february they had to charge for the reconnection. I had it with Cingular Wireless so I cancel my contract with them. Now I know that I'll get a bill for canceling the contract.

Company: Cingular Wireless
Country: USA

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