Lowes Home Improvement
Rip off

I have been an installer for my local Lowe's store for over three years in a small town in West central Ohio. I was recently let go by a Installed sales rep for not following up with my customers. There were 5 customers that she had a problem with over a three year period of time. 90% of the time the problem originated in the store and got attened to by me the installer the other 10% no one could have pleased even though we gave our best service to be sure that they were satisfied with our job when their project was finished. After three years of dedicated service we are out on the street because of one persons unprofessional handling of the fact as she reported them to a new manager he decided it would be best if we didn't do anymore of their installations. All that Lowe's looks at is the bottom line the people involved do not mean a thing to them. I am now able to install at any other Lowe's just not in my home town of more than 40 years where my father and grandfather both grew up as carpenters and installers of nearly any building product under the sun. This is not the way to treat people and I will be sure that my new and old customers are aware of this problem. Lowe's just adds their 35% to my bill and then expect a cheap product to look expensive for no extra charge. Thank You for your time John Porter owner Porter's Construction and Installation Service

Company: Lowes Home Improvement
Country: USA
State: Nationwide

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