Dish Network
Fee Increase Unaffordable, Executive Team Refused Help, Forced to End Service

My name is Tony. I have had Dish Network for over two years. I tried to talk to the customer service representatives about the fee increase and my inability to pay. I spoke with a supervisor named Cindy who was no help and only spouted the company line about how costs are going up. I spoke with Christina Beam of the executive management team, and she told me sarcastically, "this is not let's make a deal". I spoke with her supervisor, Adam who was apologetic but could not help me.

The most I could pay more would be $1.00 a month. I tried to resign a new contract but, they refused. I had to end my service. Jim DeFranco of Dish Network refused to help me so I have no recourse left other than to complain. Have been sick with stress and an upset stomach because of this.

Company: Dish Network
Country: USA
State: Colorado
City: Englewood
Address: 9601 S. Meridian
Phone: 8003333474

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