Met-Ed
Paid bill on due date power still shut off

Not pleased with this company today. Had a bill due today that I was going to pay after feeding my girls breakfast but apparently they had already shut everything off. We are in the middle of a heat wave, I have no place to take my two small children and I am pregnant. On top of things, even though today is the due date since everything is shut off I now have to pay hundreds of dollars more to get everything turned back on AND even after I do that it could take up to THREE days to have everything turned back on. Meanwhile, I have no way to feed my children or cool them down in the heat wave and this could also end up harming my unborn child. Also, when I called and asked to speak to a supervisor I was told they would have to call me back and I have yet to get a phone call back.

Company: Met-Ed
Country: USA

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