Beyond the Rack
Low quality items, returns answered with store credits

I have made a huge mistake by shopping on BTR! The first item I received was of very low quality as nothing like it seemed on the BTR site. When I received the following two items they were also very cheap looking so I returned them hoping at least to get my money back. Several weeks after I returned them, they sent me an email saying I have BTR credits, apparently not paying my money back! Moreover, for one item I wanted to purchase they could tell me only after several weeks that they no longer had the item. I will remember BTR as the most embarrassing shopping experience of my life and never again buy a single thing from them. I am also telling my friends who shop online about this - it is fair to call it a scam.

Company: Beyond the Rack
Country: USA

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