Cingular Wireless
$50 Rebate Rejected Over Missing Bar Code Not Required on Form

In late September I ordered a Cingular Wireless Cell phone through Bell South Telephone Company of North Carolina. They were running a Special on Cingular cell phone. In purchasing this phone, I was entitled to a $50 rebate.

Within 2-weeks of receiving my cell phone, I filled out the "Rebate Form" and mailed it to the Company. I received a letter from the company claiming that I did not meet the product proof-of-purchase. I telephone them after receiving there letter and ask them what proof-of-purchase did they need. I was told that they needed the bar code from the box the telephone came in.

I had already thrown the box away, but sent them a second letter and attached all the information that came with the cell phone and indicated that I had purchase their cell phone through Bell South of NC. They send me a second letter stating that I still did not meet the product proof-of-purchase.

There was not instruction on the Rebate Form to send the Bar Code from the box. Last week, Channel 5 News reported that they had received numerous complaints regarding the ripoff of rebates from different companies, and suggested that we contact the Federal Trade Commission.

Company: Cingular Wireless
Country: USA
State: Minnesota
City: Young America
Address: P.O. Box 8670 - Dept. 5010-648
Phone: 8668528617

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