Wal-Mart
Awesome customer service!

I visit the Walmart Store in Richland Center, WI a couple of times a week and employees are usually friendly if approached, but definitely don't go out of their way, unless approached. I went there today to pick up some last minute odds and ends. While visiting the garden center, a grey haired man, who I did not catch the name of was SUPER friendly. He acknowledged me right away and was very polite, put a huge smile on my face. Then as I go to check out, I purposely chose a new employee's line (Robert) because the other day when I was there, he totally went out of his way to wish me a good morning. It actually took me off guard a little because normally the workers will smile and look away, but not actually greet me. I was very impressed. Then as I was checking out, the other day, I was in the aisle next to his. He didn't have any customers at his line, so he came over and started talking to my son and gave him a sticker. I was floored, very impressed! He was so nice and seemed like he was really happy to be there. Today, just as I expected, he was very nice, with a warm smile. Just wanted to send a quick note, to say "keep up the good work" and I hope this will actually reach the Richland Center Walmart!!!

Company: Wal-Mart
Country: USA

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