Aarons Sales and Lease
Billed Years Later for Paid Off TVs and Computer

Today I received a phone call from Aaron's Sales and Lease informing me that I had left a message this morning for the general manager to call me concerning an old account. Apparently someone called them and gave them my phone number. In speaking to the general manager, he told me that I owe for a TV, a computer, and a smaller TV that I rented about 5 years ago.

I certainly paid off my merchandise. Several years ago I called the store to find out where my certificate of ownership was, and the employee told me I was no longer in the system. Fine, it is paid for. I left it at that. I mean, when would I ever need it to show? Answer: 5 years later, when they call out of the blue and say I owe them. It is not my problem that they messed up their records. Second of all, the big screen TV I paid $5000.00 for broke a month after payoff, so I could not even have them come fix it for free. I paid $350.00 to have it repaired, and 6 months later the same thing happened. I never did have it repaired again.

I just want to say, they overcharge, they harass you over payments that are a week late, and then they honestly think that after 5 years a customer should still have proof of payoff. Seriously? Now do I have to worry about a warrant for my arrest because their junk fell apart and I no longer have receipts? This is crazy and stressful. I wish I could tell everyone not to get involved with a lease-to-own company. They will cheat you one way or another. They will do anything to get the stuff back when you are almost done paying, only to sell it as new for full price to another customer.

Company: Aarons Sales and Lease
Country: USA
State: Virginia
City: Winchester
Address: Valley Avenue
Phone: 5405351254

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