Att
Phone Disconnected After Disputing Duplicate Internet Charges

On November 29 I had installed my new uverse internet service after this new service i cancel my old dsl but they continue charging for both new interent service and my old internet service plus my basic telephone service, on January 4 when I did call to att to dispute these charges they disconnect my telephone service they argued it was by mistake but this happen after i didnt take any of supposted specials like cable, phone and internet all in one package or any other one, i ask to keep my basic service no long distance we never talked about interrupt my phone service, today is January 11 and my service is still disconnected every time i call to check if get the service back they add one extra day to reinstall my service back plus they never mentioned about charge for the new internet installation now i have 120.00 dollar pending bill for the new service, please help people like me there are bunch of people with same problems, att is famous for that. Thanks for every thing

Company: Att
Country: USA
State: California
City: Tulare

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