Kevin Jewelers
Don't plan to use the $50 gift card unless you have money of your own to spend!

Tucked into a Christmas card was a sweet little $50 gift card I was supposed to use to buy something nice for myself. First trip to the store they tell me it has to be used toward a purchase in the store but they don't have what I am looking for. Second trip, after going online and looking for something else I could spend the card on, they tell me they do not have anything in the store for less than $80. I go back home, go back online, find the ring I was interested in, but can't order it because the card cannot be used online. When I go back to the store today, third trip, same pompous, arrogant ass at the counter tells me it is for catalog purchases only. I ask to see the catalog. Nothing under $80. And he bumps up his arrogance when I say the original intention of the giver was NOT for me to have to spend money of my own. I called their Customer Service line. They called the store while I waited and told Mr. Pompous to find SOMETHING in the store I can spend my card on. He tells the customer service agent he will not honor the card because it is a "tan" card, which means it has a minimum price requirement to be used. The customer service agent comes back on the line to tell me she will send me a new card by mail that has no minimum purchase requirement. I gave her my address, but it means I need to make a fourth trip to the store to place an order from a catalog once the new card arrives. The giver of the card is seriously rethinking his gift to me right now...

Company: Kevin Jewelers
Country: USA
State: Arizona
City: Tucson
Address: Park Place Mall
Phone: 8776753846

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