T-Mobile
Plan Changed to Classic and Contract Dates Extended Automatically

Shops, Products, Services

TMobile changed their service plans. Suddenly in April of this year my plan was changed to a Classic plan without my knowledge or approval and my contract dates were extended to April! I did not make this change to my account this was an automatic change generated by their system when they were making changes to their own types of account services offered yet they refuse to honor my contract dates! One phone would have been at the end of its contract late last month and the other in/around February. This is ridiculous and when I ask to speak to a manager they will not allow me to!


Company: T-Mobile
Country: USA
State: Oregon
City: Portland
Site: mytmobile.com
SUBMIT A COMPLAINT
  <     >  

RELATED COMPLAINTS

T-Mobile
Overbilled, Plan Changed Without Knowledge, Contract Not Followed

T-mobile
Unaware of Two-Year Contract Triggered by Plan Change

T-Mobile
Wrong Plan Change Fees Charged, Refund Promised but Not Received

T-Mobile USA
Disputed $400 Early Termination Fee Over Alleged Verbal Renewal

T-Mobile
Promised Rebate and Credit Never Received, Early Termination Fee Charged

Verizon Wireless
Contract terms changed on upgrade, deductible raised, charged for maintenance

T-Mobile
Fraudulent Contract Renewal and Unlimited Plan Not Applied to Third Line

Verizon
Plan and contract dates changed twice without authorization

T-Mobile
New Plans Unavailable to Current Customers Without $400 Fee

T-Mobile USA, Inc
Plan Changed Without Consent After Customer Declined the Change

SUBMIT A COMPLAINT