Don's Tree Service
Owner Charged My Card for a Canceled Tree Job

My honest review: Great company, did good work; however, do not use this company. I had used this company previously and they had a good reputation. Until recently, the owner, Doni, ran $5500 off of my credit card for a job I canceled 2 minutes after requesting it. It took me 6 weeks and threats of pursuing criminal charges to get my money back (see pictures).

I don't know what personal issues are going on with this business, but buyer beware: if you use your credit card and cancel the job before it ever takes place, you run the risk of the owner lying to you repeatedly while she "hustles up" the money to return to your credit card. Her words: "I made a mistake, I can only say sorry and give you back your money." All while being arrogant and never fully showing any remorse.

Rarely do I give companies negative ratings, but in this case I feel compelled to let the public know about my experience. Maybe they were going through something financially; however, honesty and integrity should always be practiced in the workplace, and unfortunately that was not my experience.

Company: Don's Tree Service
Country: USA
State: Georgia
City: Atlanta
ZIP: 30340
Address: 7025 Bestfriend road
Phone: 6785705373
Site: donstree.com

  <     >