Ticketmaster
Theater Tickets Not in Promised Seating Area, Refund Refused

I purchased tickets to a theater performance and gave them as a gift to my parents. I learned after the performance that the seats were not in the location promised but were located in an inferior viewing area. I would not have purchased the tickets had I known the location was so poor.

Ticketmaster has refused to credit me back with a full or partial refund. They have refused to acknowledge the mistake. Ticketmaster has refused to give a credit on the grounds that I did not "return the merchandise," but it is too late to return the tickets since the event is already over.

Company: Ticketmaster
Country: USA
State: California
City: Los Angeles
Address: 3701 Wilshire Blvd
Phone: 2134803232

  <     >