Ticketmaster
Ordered Lion King Tickets but Received Stomp Tickets
- 03-18-2011
- 48
I ordered tickets by phone from Ticketmaster on Sunday, March 13. I specified Lion King, paid with a credit card and got an authorization number and the seats. My daughter and I drove an hour and a half to the city, paid for parking and went to the show, and they said we did not have tickets. I was on the phone for an hour with Ticketmaster, and they said that I had ordered tickets to Stomp. After about two hours of arguing with them, they refused to give me my money back for the tickets.
Thursday afternoon, they called me to tell me they had refunded my money because they indeed made a mistake and sold me the wrong tickets. They will not pay for parking, gas or a wasted day standing in line in the freezing cold. They made a mistake and should be willing to compensate for it.
Company: Ticketmaster
Country: USA
State: New York
Site: ticketmaster.com