Stub Hub
Bait and switch - Concert tickets

Sleazy company. My son bought tix (on my card) for Dave Matthews at Hershey. Tickets were described as "General Admission" with a seating chart labeled "StubHub Maps" that showed the section right in front of the stage (the equivalent of about 15 rows deep).

Lo and behold, the chart later switched to include a "Front GA" (the first 50 YARDS from the stage) and a "Rear GA" (the second 50 yards from the stage). His tickets are, you guessed it, "Rear GA, " a section that didn't even exist at the time of sale. StubHub took no responsibility, and we even lost the credit card dispute because of StubHub's user agreement.

Basically, what we learned is that the seller can claim anything, StubHub will go along, and there's nothing you as the buyer can do about it. It was an expensive lesson for my son, but in all honesty, folks, you have no rights. Do not buy through this company. (If you're looking to scam someone as a seller, however, this is a very accommodating environment.)

Company: Stub Hub
Country: USA

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