Global Cash Access ATM Machines
Charged my bank account money that I did not receive
- 10-17-2009
- 33
I visited the Delta Downs Casino in Lake Charles, La. On October 1. I went to the ATM to withdraw 200.00 and was given a receipt to take to the Casino Cage to receive the cash. I was not aware that my ID card had expired on my birthday in September. Because of the expired card they could not issue me the cash. The transaction was voided, I was issued the void slip and told that my account would not be charged. On October 7 my account was debited 207.95. I have spoken to them on the phone and told that this ammount would be refunded, but no refund has been issued yet and today is October 17.
Company: Global Cash Access ATM Machines
Country: USA
Site: www.globalcashaccess.com