Sirius Satellite Radio
Refund of being double billed

2 weeks before I registered for Sirius satellite radio using the simple strategy. Once I struck the web site to join up, it explained it had been payment me the 17 bucks for that support, and several type of initial charge. The sum total arrived to $54.00.

The issue started after I examined my bank record and recognized that somehow, Sirius charged me twice! The sum total on my bank record charged from Sirius was around $108. And so I calmly called them, advised them of the problem. They needed me to send them a duplicate of my bank record, that we did, and stated that it ought to be solved in 3-5 business days.

14 days later, the problem hadn't been solved, and so I again named in. Now I advised the broker the situation quantity, to that we was on-hold for around 20 minutes. She returned and stated her escalation division was considering the situation and also the reimbursement ought to be in my own banking account within 3-5 business days.

14 days later (I am not joking) with nothing completed, I named in again. At this time, I am ashamed using the support of the billing office. I advise the broker the situation quantity, he sets me on-hold for around 10 moments, returns and claims the reimbursement ought to be there within 2-3 business days. Again?! This time around, I actually donot consider that for a solution and that I inform him thats not likely to reduce it. He informs me he cannot do something about this, and so I told him to obtain me somebody that may and that I need my cash today or I'll stop the consideration entirely. After placing me on-hold for around 20 minutes, he returns and claims his boss is hectic and that I may possibly delay about the telephone or he'd contact me in about 15 minutes. I simply hang-up.

I'll be calling in again-this morning to obtain my cash or deleting my bill. Satellite-radio is good whenever your in the centre of nowhere, nevertheless when you've an ipod, it isn't always required.

Mess Sirius. Their payment is just a laugh and obtaining money-back from their store requires a wonder... I'll never possess another Sirius/XM radio again. I will cope with the FM channels, it is the same audio/industrial/music structure anyhow...

Company: Sirius Satellite Radio
Country: USA
State: Oklahoma
City: Ponca City

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