DirecTV
Customer Service

I actually really like my DirecTV service—have had few problems and if there are any they can readily be fixed. What I do have a problem with is their customer service reps who are clearly in Calcutta or something.

I'm not some xenophobe. I love foreigners... At my cocktails parties... NOT when I'm trying to explain a problem or issue in customer service. They respond like "Hindi Robots" as they are trained to repeating in monotone "yes, m'am, " "no, m'am." And it's infuriating on a human level but also on a socio-economic level. This country is in financial dire straits and DirecTV is so inhuman as to hire foreigners for cheap labor. I'm sickened by this. I am going to be shopping for a new satellite/cable provider.

Company: DirecTV
Country: USA

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