DirecTV
Directv does not honor rebate sales promise

Recreation & Entertainment

Activated to Direct TV in regards to a month before. Was informed within the telephone the Household strategy might charge $29.99/month with $100 cash-back which I'd get $10 credit per month for that next 10-month. Additionally activated for Three stations of Advanced Mandarin stations for one more $15.99/month.

Was advised that my complete costs eliminating fees could be. 99.99 =. 98 / month for that first 10-month and. 99.99 =. 98 afterwards.

You know what - got my first statement lately and mentioned the costs to become. 99.99 =. 98 duty with "No Discounts"! Contact DirecTV customer support and following a extended delay I eventually reach talk to something agent. They examined my consideration and explained there are no documents for that $10 credit for that next 10-month present which there's nothing they might do. Requested to talk to a person support supervisor but was placed on store for more than 15 units that we eventually put up.

Easily need to do this again, I'd not need to cope with DirecTV. Doesn't provide on revenue guarantee along with a customer support that hurts. But son am I caught with DirecTV or danger spending money on the significant early termination costs!


Company: DirecTV
Country: USA
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