Netflix
Frequent Renters Put on Long Waiting List Despite Unlimited Plan

Netflix uses the free two weeks free trial offer to lure customers into their bait and switch scheme. When Netflix finds your a frequent renter, someone who rents more than 9 DVDs a month, they'll flag you and put you on the very long waiting list to receive their movies. This a contradiction to their pricing plan which states unlimited rental of x number of movies and with an average turnaround of one day. This is all lies. Netflix will postpone of confirming receiving your returns and purposely delay your next delivery. The touted next day delivery will turn to three or sometimes four days. And when you complain, they don't respond. My advice: Don't even bother joining. And quit if you're a member. No one deserves to be jerked around by such an unethical company.

Company: Netflix
Country: USA
Site: netflix.com

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