Nationstar Mortgage LLC
Inaccurate Monthly Statements

Our HELOC was moved from Primary Lender to Nationstar Mortgage LLC in July. The initial regular declaration was a laugh: incorrect quantity of times in period, incorrect report on RATE, incorrect arithmetic to calculate curiosity, incorrect arithmetic to calculate principal balance. Additionally, the internet Account Overview originally suggested a fake quantity overdue which transformed everyday. After I initially approached Customer Support I noticed that I had been not receiving everywhere and that I required a which never found the telephone. Our former mortgage servicer, Primary Lender, put up a conference phone with Nationstar Repetition, Kal, who accepted there have been issues with the declaration. Kal said the he'd obtain an investigation in to the issues. For this declaration I'd settled the suggested curiosity along with a considerable quantity toward the main. The issues with this particular 1st declaration were never solved. I obtained another regular declaration which nevertheless suggested a RATE and primary balance after transaction. I e mailed Mr. Keenan Cain and Eliot Robinson now spoken with Nationstar Repetition, Ryan. Ryan accepted these two claims weren't completely proper, but stated that my next record is likely to be. Must I think him? If it's not, my next criticism is likely to be using the proper controlling companies. It seems Nationstar isn't prepared to correct the incorrect claims and supply them in my experience.

Company: Nationstar Mortgage LLC
Country: USA
State: Texas
City: Lewisville
Site: nationstarmtg.com

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