Dominion Lake Ridge Apartments
Poor Service, cheated out of money

Ill attempt to maintain this brief. Please be aware that I'd provide substantial marks to Preservation team and parking... That ought to inform one to the truth that this one star general score is a result of the therapy in the front-office.

This condo was excellent until our last 5-6 weeks. I asked about just how much lease might increase, and was handed the run around for a few months, subsequently being guaranteed it'd proceed up perhaps $20-30 monthly at that time of restoration. Once the rent arrived, 1) they don't inform one to the truth that the brand new rent present can be obtained, plus they don't deliver it by email. They add it towards the web-portal where you-go to pay for lease, where if you don't possess a preservation demand, you'd not view it was accessible before to begin the month when rent arrives. Consequently, I noticed the brand new present on April 1, which exhibits the lease choose to go up $125, and that I was left with 11 times to provide my response to be inside the 60-days notice period. I hurried to locate a agent, look for a home, place an offer, and hope that nothing might FAIL within the house purchasing procedure, and offered my notice on April 21. The rental office subsequently, without calling me, pressed the lease-end day forward 11 days, and billed these extra 11 days at an outrageous price (1300 for 11 days!!! I settled 1275 to get a complete month!) Oh, and dont I would like to overlook, which was along with the $500 per diem fee for that first 11 times. And so I settled 1900 for my closing month (or 21 times), without anybody takling tome about this, AND we werent actually still-living there (we shifted on May 27th).

The listing of issues moves on and on. Please feel liberated to contact me via mail if any viewpoint tenants want to learn more regarding preservation, $ issues, community info, or therapy in the team.

Like A side note, my choice to ultimately come and create an evaluation originated from the truth that I courteously required to talk to somebody regarding this problem and much more, on numerous events, and didn't obtain a response from anybody in the front-office team as well as as much as the organization level. Not really a "we got your mail, can get for you later" response.

Tim. Sudberry@gmail.com

Company: Dominion Lake Ridge Apartments
Country: USA
State: Virginia
City: Lake Ridge

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