Citifinancial mortgage
Late Payment Calls Despite Early Payments and Shifting Address

I have a loan with CitiFinancial, which I pay directly from my bank. My bank sends the check a full 10 days before it's due every month. However, I keep getting called by CitiFinancial saying the payment is late. The problem seems to be the address where I send the payment. Every time I call, they tell me I have the wrong address and give me a different one.

Originally the address was in North Carolina, then it changed to South Carolina, and now they say it's Nevada.

The worst part is that they always call and try to make me send extra payments. I've paid over twice the monthly minimum like clockwork every month. However, they still treat me like I'm a deadbeat who doesn't pay their bills.

Once this loan is paid off, I will never do business with CitiFinancial again.

Company: Citifinancial mortgage
Country: USA

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