CitiMortgage
Escrow account added despite proof of paid taxes and insurance

About 2 years we received a letter from CitiMortgage stating that I owe back tax's on our house when we faxed the tax info to CitiMortgage showing that tax's have been paid since 1987, Citibank then sent a letter 2 months after stating we didn't have insurance on the account and that Citi Bank paid our insurance and again we faxed over the insurance coverage showing the house has been insured since 1987,2 months later we get another letter from Citibank stating we don't have flood insurance and again we faxed over a copy of the flood insurance, a couple months later another letter from Citibank stating our payments were late when all payments were on time and paid by check 2 weeks before mortgage was due, Citibank has stated that they put and escrow account on my loan for no insurance when proof was shown that all tax's, insurance was paid, now Citibank wants to send an adjuster to my home to review property for foreclosure when they have all info stating everything paid, I feel that Citibank is doing fraud in so many ways by them stating we owe them over 5000.00 dollars when all proof was submitted that we owe nothing.

Company: CitiMortgage
Country: USA
State: New York

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