Diamond Resorts International
Billing Discrepancies

Stone Hotels doesn't bill precisely and preys on overdue fees and foreclosures. I had been never charged in December so when I obtained a notice Feb 12, I had been recommended I owed $1121 bucks by Feb. 1, I settled on February 19 within the telephone having a Charge Card, requested if there is every other costs and was certain it was all I owed. On April 3 they delivered me a notice that recommended me I had been overdue and owed $261 and could be foreclosed on or even resolved quickly. I used 2 hours about the telephone, was "accidentally" hung-up on after I requested to talk to a and fundamentally never got to talk to a boss, just an "escalation expert". I described my disappointment and was recommended the $261 was published your day after I settled, and so I owed it anyhow, not their problem they did not post-it promptly. Wound up spending and cleaning my fingers of it. While economy becomes I'm really contemplating escaping. Unfortunate component is I bought this to drive myself to take holiday more, it has been a continuing issue since buying this home, usually one excuse of why I had beennot charged promptly and just how it's my obligation to consider to deliver cash every Nov, whether I understand just how much to deliver or not or where you can deliver cash to and which acct. Quantity to utilize. I like the Resort, however the administration organization has truly ruined the knowledge for me personally. Our main point here is that this, I pay expenses about the fifth and 20th of each month, easily owe you cash and also you bill me prompty, you'll be paid-as quickly because the statement comes and it is due, in the event that you neglect to bill me it's probable you will not be paid quickly. I can not remember every statement I've, especially if it's annually. So that as many companies function nowadays, who understands where you can deliver it to since the payment facilities continuously transfer from location to area. I really hope someone from Kaanapali views and knows this, I'm unsatisfied merely completing a on an web panel. I'll create words towards the correct people and hopefully get charged precisely as time goes on or Stone Hotels is likely to be launched from controlling the matters of the service.

Company: Diamond Resorts International
Country: USA
State: Hawaii
City: Kaanapali

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