EMC Mortgage
Overcharged

EMC Mortgage is very hard to get along with and they shield their supervisors/managers also. I pay my mortgage on line. When I made my September payment it seems that EMC took double the payment I designated for both first and second mortgages. After 5 days of sending bank statements and explanations to at least 5 different people I finally have received a check for my money they tried to keep. Well that's not all, Now I find out that EMC is charging me a late fee and they have reported to the credit bureaus that I was late on my payments. Yeah maybe so, but it was due to their CareNet problem. I will not be using electronic payments any longer with these people. Paper checks in the mail will be good enough for them. Also I am very tempted to quit claim the house and let them take it. I'll take the loss off my income tax. My Accountant will be the deciding factor on that one.

Company: EMC Mortgage
Country: USA
Site: emcmortgagecorp.com

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