Mi Windows and Doors
Certainteed window warranty - Certainteed Windows

After numerous emails, phone calls, submitted forms only to resubmit another form, pictures, copies of original label, and a $50 shipping fee - I receive the grossly wrong size glass and not even in a sash. No one said there wouldn't be a sash, was I suppose to assume this? I could replace one window sash for another. Who knows what a professional will charge for this labor on my great window with the "lifetime warranty". I would have been better off to call a local glass company for replacement. I've spent many hours trying to get a window replaced under its' warranty and still no window. This is not customer service!!

Company: Mi Windows and Doors
Country: USA

  <     >