Home Depot
Charged Several Times for a Gas Grill Never Delivered

I was induced to purchase a gas grill online by HomeDepot, Inc. because of 50% off retail pricing and free shipping. I placed the order on May 26, and they immediately double billed me. I did not receive the grill, but I was double billed on my credit card. When I brought it to Customer Service's attention, they corrected the charge but never delivered the grill. Months went by, and I decided to check on it. They billed again and still made no delivery.

In September, I wrote to the President of the company, after hours of getting nowhere with the online service people. They just lie and make stuff up.

Finally I got all but a small amount.

I tried to find somebody to pay attention.

Company: Home Depot
Country: USA
State: Georgia
City: Atlanta

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