LeapFrog
Poor Customer Service

I have never dealt with such poor customer service in my life! I called LeapFrogs customer service only one hour after placing an order for an item that I found out was not compatible with my niece's older leapfrog system. So when I called to hurry and cancel I was told they could not because their warehouse is so efficient in processing orders. Really? My order wasn't processed and sent out for another two days! Then when I received it I spent over 45 minutes on the phone waiting for customer service to give me a return authorization number before I mailed it back. I am still awaiting a refund over a month later! The worst customer service ever! Do not put yourself through this. Do not buy through the company. You will really regret it!!

Company: LeapFrog
Country: USA

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