Cricket Wireless
Phone replacement refused and data transfer charged $45

I am new customer with Cricket since Jan. Purchased a new phone for $70- now after 4 months they tell me I dropped the phone & that is why the screen went out. I have customer service and will do nothing. Say their phones are only guaranteed for 30 days. OK, I ask to have the information flashed to my old Verizon phone, they charge me $45 and 1/2 of the information did not download, not to mention that I now cannot take pictures or use the internet. (was able to on old phone & the new one has same capabilities. So, what did I get for a 2 minute download? Nothing. I call a corporate office, and OH customer service is not available, leave a message. Disgusting. Guess you get what you pay for. Their customer service is terrible and they have very few full service locations. Needless to say, I will be changing to a new service very soon.

Company: Cricket Wireless
Country: USA

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