Verizon Wireless
Refused Payment Arrangement While Unemployed, Told to Post Date Check

I tried talking to several people today at Verizon. I have been unemployed and trying my best to keep my phone on. I have to so employers can get in touch with me. I tried to make arrangements on my bill and they keep telling me to post date a check (I do not use checks) or pay the whole amount. I keep explaining to them that I am not able to pay the full past due amount and want to make some type of arrangement. They refuse to work with me. I told them that if they suspend the service, they may never get the money owed. They rather lose a customer than try to work with them. And everybody in financial services are idiots. Everybody has a different answer as to why. JERKS!!! Customer Care told me that financial services can't even read the bills and explain things to customers. It is hard out here.

Company: Verizon Wireless
Country: USA
State: Michigan
City: Southfield
ZIP: 48033
Address: 26935 Northwestern Hwy Ste 100
Phone: 18662661445

  <     >