AT&T Wireless
Five hours on phone, disconnected repeatedly, account not restored

Mobile Phones

This is a follow-up of my previous post. After spending over five hours on the phone with AT&T on three different days, after having been disconnected three times during my hold-time, and after having been lied to and promised false promises, I will now look for another phone company. AT&T caused a disruption of my service, and they seem to care little that I lost work time on the phone with them, and they now tell me they cannot rebundle my services and restore my account.
Does the AT&T CEO ever go home and say "Today we made customers happy?"


Company: AT&T Wireless
Country: USA
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