Verizon Wireless
iPhone 5 sold with broken microphone, praise for two sales consultants

When I bought my iPhone, the microphone was broken. There was not problem to change it, but the problem was: nobody couldn't reverse the sale. I went three times to the Store located at 1450 NW 87th Ave, Miami, Fl, but nobody couldn't reverse the sale. The third time I meet two Sales Consultants that they help me and finally I got a new iPhone and now everything is ok with it, and I'm happy. The two sales consultants are Frank Marquez and Raul Urrutia.

Thank you Verizon for having two excellent employees with you.

Thank you Frank Marquez and Raul Urrutia!!!

Company: Verizon Wireless
Country: USA

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