Aaron's
Asked to Skip Last $89 Payment, Then Harassed Over Fridge

In November of last year I went to Aarons rental and picked out a refrigerator because I desperately needed one. Within a few weeks I went back in to pay the total amount due. The manager of the store asked me NOT to make the last payment so they could count me as a customer. They had to prove to upper management that they had enough customers so they could get a second truck to make deliveries. I foolishly agreed. It was only going to be $89.00, and being the person I am, I try to help everyone when they need help. She said she only needed me to hold off on the last payment for a while. I asked her to call me to let me know when to go in and make the last payment.

In September I received that phone call. I was talking to a young man, and he asked me if I had trouble making my payments. I told him no, I could come in two weeks to make that payment. He became very rude with me, telling me I needed to go in immediately to make the payment, otherwise they would come and take the fridge away. I was very confused by his remark, and I told him I was in no position to pay until two more weeks, and then I would have to see if I could afford to make the full payment. He became very irate, and I eventually hung up on him.

The next day I went in to talk to them, and the manager informed me that I owed a very large amount. I argued with her and reminded her of what she had asked me to do. She did remember, and she said she would take off all the late charges and interest that had accumulated over the months. She then informed me that I still owed over $800.00, but that the good news was that I was still paying less than what the original financed cost would be.

To make a long story short, I have been trying to make payments to them, but I am still getting harassing phone calls from them with threats to take my fridge away, even though I have been making payments. I finally had enough today and told them to come pick up the fridge. Tomorrow, the day before Thanksgiving, they will pick up the fridge. I am trying to get the word out on this to have others be aware of how Aarons has bamboozled me. I only owed $89.00, but I have already paid an additional $200.00, and they cheated me.

Company: Aaron's
Country: USA
State: Colorado
City: Alamosa
Address: 157 Craft Drive
Phone: 7195890500

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