Aaron's Rent To Own
Furniture pickup threatened over a payment 14 days late

I purchased a sofa and love seat from Aaron's reluctantly because we had recently moved into a house and our old stuff just would not work.

We paid the payments on time for about 12 months or so. Then something unexpected occurred that caused a financial strain on our budget, and as a direct result we were unable to pay all of our bills on time. Aaron's was a bill that we paid biweekly, so sometimes it was a couple of days beyond the due date, and they charged a $5.00 late fee for late payments.

After the account was paid down to around $400.00 (the total of the payments for the purchase was $2,200.00, about 1 1/2 times the retail value), I called the store, just as I had done each time we were late on a payment, to arrange the bill. The accounts manager told me that he was going to have to come out and pick up the furniture until the single payment that we were behind could be caught up.

I asked why all of a sudden they could not allow us the time to make the payment, even though we were not even a full payment behind. He told me that because of the history on the account he could not allow this payment to be just 14 days past the due date without picking up the furniture as security that we would make the payment. Never mind the 30 payments we had made before; he just had doubt that we would make another?

I mean, give me a break. I have paid $1,800 of the $2,200, and now they cannot trust me for 14 days?

If you are thinking of buying from these guys, think again. Do not put yourself through the misery and repeat hassle of dealing with Aaron's.

Company: Aaron's Rent To Own
Country: USA
State: Alabama
City: Birmingham
Address: 9532 Parkway East
Phone: 2058339923

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