Home Direct
Consumer Report

Falsely advertised a Motorola baby monitor as having 2 parent units with cameras and a base unit when only had 1 parent unit I complained about it when I received on around 28/08 they said this could be returned and I couriered this back. I had to request courier tickets a number of times before these where eventually sent out. Apparently approval for credit has been approved on the 20th September but not processed now I am still charged for this product on my account which I do not have, I have to also pay interest every month on a product returned close to 6 weeks ago. I have complained on the phone about 5 times and written 2 complaints online also requesting acknowledgement of my complaint no acknowledgement of a problem and no credit for a product that was advertised incorrectly and returned a very long time ago.

Company: Home Direct
Country: USA
State: Illinois
City: Hillside
ZIP: 60162
Address: 330 S. Mannheim Rd
Phone: 8888188668, 7085473192
Site: homedirectusa.com

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