Rac 1888-672-2411
Consumer Report

Miscellaneous

We went to Conns to get a washer but end at RAC desk. My husband wasn't sure about getting this new contact with another company. I talk to him and he said ok lets get the pair (washer and dryer). Before we sign all the agreement we ask questions and this was a LEASE TO OWN COMPANY so my HUSBAND DIDN'T WANT IT THE WAY AND THE PAYMENTS WILL BE 36 PAYMENTS OF $200 EACH MONTH. For a total of $5,500. That make us chnge our mind and the same minute we talk to the rac sales representetive who agree on cancel everthing but she already submit our down payment of $360 to the system and wasn't able to give us our money back. Since we were the last costumers of the day. She promise that first thing in the morning she will talk to her manager and give us our refund. Next day she didn't call, Instead she went and deposit our money, when I call her at noon she told me that her manager said that the corporate will send me a check in the following 10-17 days.
They don't have any cash to refund my money. Have 6 kids and a newborn 3 weeks ago. Can be without a washer for 17 days waiting for this people to send me a check.: (


Company: Rac 1888-672-2411
Country: USA
State: Texas
City: Plano
ZIP: 75024
Address: 5501 Headquarters Dr
Phone: 8886722411
Site: racacceptance.com
  <     >  

RELATED COMPLAINTS

Aaron's Sales&Lease Ownership
General manager harassed me over a payment one day late

Aarons
Calls for Payment on Washer and Dryer Never Picked Up

Aarons Sales And Lease
Rental payment schedule ignored, daily calls and card threats

Rent A Center
Bad customer service

Conn's
Washer Broken During Loading, Delivery Chaos and Refund Offered

Conn's
Samsung Washer Shakes and Now Will Not Start After Six Service Visits

Conn's Electronics
Used Dirty Vent Installed With New Dryer and Delivery Run Around

Conn's Electronics & Appliance
Washer Failed After Purchase, Repair Tech Refused Out-of-Town Call

Techline Service Inc
Consumer Report

Rent A Center
Over charging for applances, putting money in their own pocket